Zambia Legal Privacy Policy
This privacy statement explains the personal information we collect from you, either directly or indirectly, and how we will use it. Personal information is any information that can be used to identify you or that we can link to you. This privacy statement also elaborates on the choices you can make about the data we collect and how you can control these decisions. It applies to all the products we offer. It also applies to any of our social media as well as other online and offline interactions, such as visiting our exhibition or attending our event (collectively referred to as ‘Services’). Please read this statement carefully to understand how we may collect, use, and share your personal information. The terms ‘we’, ‘us’, or ‘our’ are each intended as a reference to Zambia Legal (ZL).
We respect your right to control your personal data. Our principle guidelines are simple. We will be clear about the data we collect and why. Your data is protected by us. We do not and will not sell your data to third parties. The prime purpose of collecting your data is to improve our offering and your readership experience.
The Types of Personal Information We Collect
Information you provide to us
We collect information you voluntarily provide to us, such as your name, phone number, and email address; for instance, when you want to learn more about our products and services, subscribe to or register for one of our products or services, submit your company details, or see a job advertisement.
Information we collect automatically
We automatically collect information about you, such as data and additional usage data. This includes your use of your Zambia Legal Products or information collected by cookies and similar technologies when you use, access, or interact with us via our websites. We may, for example, collect information about the type of device you use to access our websites, the operating system and version, your IP address, your general geographic location, as indicated by your IP address, your browser type, the webpages you view on our websites, whether you interact with content available on our website, and how.
Information obtained from other sources
We may receive information about you from other sources, including third parties, such as service partners and partners with whom we offer co-branded services or engage in joint-marketing activities. We may also receive information about you from social media platforms, for instance, when you interact with us on those platforms. We protect data obtained from third parties according to the practices described in this statement, and we also apply any additional restrictions imposed by the source of the data.
Information about children
Zambia Legal does not target or is not intended to attract children under the age of sixteen. Although visitors of all ages may navigate through our websites, we do not knowingly collect or request personal information from those under the age of sixteen without parental consent. If, following a notification from a parent, guardian, or discovery by other means, a child under sixteen has been improperly registered on our site by using false information, we will cancel the child’s account and delete the child’s personal information from our records.
Customer Interactions with Zambia Legal
To make the information in this statement easy to understand, we have highlighted different occasions when Zambia Legal could potentially collect personal information from customers. The customer interactions with us are broken down into the following segments:
Using Our Websites and Digital Media
As you visit, interact with, or gather more information about Zambia Legal, you may virtually or physically visit a site that we own. Examples include browsing our website, calling our in-house sales representatives, or attending sponsored events. To learn more about our products and publications, you may voluntarily provide personal information, such as your name and email address, during these interactions. We may also collect information about you online via cookies or similar technologies when you visit our websites.
We collect: name, email address, IP address, and information provided by cookies or similar technology.
Why: We use this information to share news about events and products offered by Zambia Legal. Additionally, the IP address helps us to understand geographic information about our website visitors better, so that we can improve our website and publications for everyone. It is in our legitimate interest to process your personal data for these purposes.
Buying Zambia Legal Products
If you have decided to buy a Zambia Legal product, you may be asked to provide information so that we can complete your purchase.
We collect your name, phone number (optional), email address, delivery or shipping address, and payment information.
Why: We use this information to complete your transaction, carry out any follow-up with you about your purchase, and help with other potential issues related to the purchase of products from Zambia Legal. Processing your personal data for this purpose is necessary for the performance of the agreement we have with you. Please note that we do not store any payment or credit card information. We only use payment information in connection with the purchase of our products.
Registering on the Zambia Legal website.
If you use our website or digital publications, you will be offered the option to register or subscribe. As part of registering, you will be prompted to enter information such as your name, email address, job title, and location data (country, postcode). It is required to provide this information to register. Your subscription will then establish a unique log-in to allow you to customise your experience on our websites. This login will be associated with the email address that you provide, along with the aforementioned details. The registration process will set you up with an account for the specific website you have subscribed to. In order to maintain a high level of security, we collect your password, which is only used for account access.
We collect your name, phone number, email address, location data, password, and IP address. Please note that your password is stored using MP5, which means that it cannot be recovered (or disclosed) by anyone, including Zambia Legal.
Why: We collect this information to improve your user experience with all Zambia Legal products or services that you register with. This information is collected to improve your customer experience on our digital platforms, publications, and additional media. This processing is necessary for the performance of our products and any contracts we may have with you. We also use your email to send you Zambia Legal-related notifications, such as promotional messages, updates, information about Zambia Legal Products and/or Services, and to share exciting Zambia Legal news and product offerings. It is in our legitimate interest to process your personal data for these purposes.
Additional Usage Data
In order to improve your experience with Zambia Legal and to offer better Zambia Legal products and services that meet the needs and expectations of our customers, we collect the following additional usage data: You can opt out of sharing this data by unsubscribing from our websites or our e-mails once you receive them.
We collect:
- Activity Information. This includes digital usage patterns, engagement information (such as e-mails, replies, comments, or forum messages), information about user behaviour, and article viewing information, each correlated to individual Zambia Legal Products.
- Purchase Information. This includes things like how often you purchase a Zambia Legal product or service, information about how often you use Zambia Legal products, the flow of interactions within our online content, and location data when visiting or purchasing any Zambia Legal product.
Why: We collect this information so that we can ensure Zambia Legal products are functioning properly, determine what types of content, products, or feature improvements would please our customers most, and help determine new Zambia Legal content and products. Collecting this data is in our legitimate interest to help you create a better product and also with any issues you may experience. It is in our legitimate interest to process your personal data for these purposes.
How Do We Use Personal Information?
Zambia Legal uses the data we collect to provide you with the products and services we offer, which includes using data to improve and personalise your experiences. We also use the data to communicate with you, for example, by informing you about your account, new products or services available, and other types of updates.
Zambia Legal uses the data for the following purposes:
- Providing our product experience
- Customer Support
- Product Improvement
- Security, Safety, and Dispute Resolution
- Business Operations
- Communication, marketing, and advertising
Providing our product experience
We use data to provide, operate, support, and improve the Zambia Legal products and services we offer to ensure our customers can enjoy the best possible user experience. This processing is necessary for the performance of the agreement we have with you.
Customer Support
We use data to respond to customer inquiries and provide other customer care and support services. This processing is necessary for the performance of the agreement we have with you as well as to serve our legitimate interests.
Product Improvement
We continually use data for research purposes and to develop and improve our products and services, such as using search queries and clicks to improve the relevance of search results and using usage data to determine what new features to prioritise. This processing is necessary to serve our legitimate interests.
Security, Safety, and Dispute Resolution
We use data to protect the security and safety of our products and our customers, to detect and prevent fraud, to resolve disputes, and to enforce our agreements. This processing is necessary to serve our legitimate interests.
Business Operations
We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. This processing is necessary to serve our legitimate interests.
Communication, marketing, and advertising
We use the data we collect to deliver and personalise our communications with you. For example, we may contact you by email or other means of electronic communication to inform you about new Zambia Legal products or services, new tailored content, update you on a support issue, or invite you to take part in a survey. This processing is necessary to serve our legitimate interests. We also use cookies and similar technologies to provide the most relevant Zambia Legal advertising to you. For information about managing email subscriptions and promotional communications, please contact data@zambia-legal.com.
To give you a better understanding of the personal information we collect and use on different occasions you may interact with Zambia Legal, please see below.
How We May Share Personal Information
Zambia Legal does not and will not sell personal information about our customers. We only disclose your data as described in this statement. We may share information with the following types of third parties:.
Third-party vendors
We may at times use a third-party vendor to carry out services like website management and hosting, online product purchases and shipping, credit card processing, and email communications. We only share your personal data as necessary. To complete a transaction, provide a product or service you have requested or authorised, and only with vendors or agents working on our behalf for the purposes described in this statement. In this case, your personal information will be shared with these agents or contractors, but only for the purpose of performing services on behalf of Zambia Legal and in accordance with this statement. It is in our legitimate interest to process your personal data for these purposes. For questions about third-party vendors, please send an email to data@zambia-legal.com.
Zambia Legal-controlled affiliates and subsidiaries
We share information with Zambia Legal-controlled affiliates and subsidiaries for business purposes, such as internal administration, promoting Zambia Legal Products, and providing customers with our products and services. It is in our legitimate interest to process your personal data for these purposes.
Compelled Disclosure
When legally required, strictly necessary for the performance of the services, or to protect our rights or the rights of our affiliates or users, we disclose your personal information to law enforcement authorities, investigative organisations, our affiliates, or in legal proceedings.
Sale or merger
We may share your personal information in the event of a merger, acquisition, or sale of all or a portion of our assets. Of course, we shall notify you via email and/or a prominent notice on our website and inform you of your rights.
Sharing and Disclosure of Aggregate Data
We share data in aggregate form and/or in a form that does not enable the recipient of such data to identify you with third parties, for example, for industry analysis.
Please note that our products include links to products or applications of third parties whose privacy practices may differ from those of Zambia Legal. If you provide personal data to any of those third parties or their products, your data is governed by their privacy statements, and we encourage you to read these privacy statements carefully.
When sharing data with third parties, your personal information may be transferred to countries where data protection laws may provide a lower standard of protection for your personal information than in your country. We take great care to protect your personal information and have put in place adequate mechanisms to protect it when it is transferred internationally. We will transfer your personal information in compliance with applicable data protection laws and will implement suitable safeguards to ensure that your personal information is adequately secured by any third party that will access your information (for instance, by using the Standard Contractual Clauses as approved by the European Commission). If you have questions or wish to obtain more information about the international transfer of your personal information or the implemented safeguards, please send us an email at data@zambia-legal.com.
The Legal Basis for Using Personal Information
There are different legal bases that we rely on to use your personal information, namely:
Performance of a contract
The use of your personal information may be necessary to perform the agreement you have with us. For example, to complete your purchase of your Zambia Legal Product, to register and maintain your account, to help with delivery issues, and to handle returns.
Legitimate interests
We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyse and improve our products and services and the content on our websites, to send you notifications about updates or information about Zambia Legal Products and Services, or to use your personal information for administrative, fraud detection, or legal purposes.
Where we process your personal information based on our legitimate interests, you may exercise your right to object by sending an email to data@zambia-legal.com.
Security, Storage, and Retention of Personal Information We Collect
Security
Zambia Legal is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable.
While no service is completely secure, Zambia Legal takes precautionary measures to help protect information about you from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction. For example, we store the personal data you provide on computer systems that have limited access and that are in controlled facilities. We also ensure that our third-party data centre vendors provide adequate security measures. Additionally, your data is protected with encryption during any potential transition over the Internet. Please note that if you registered on any of our websites, your password is stored using MD5, which means that it cannot be recovered (or disclosed) by anyone, including Zambia Legal; it can only be reset.
You can only access your Zambia Legal online account information and our service through the use of an individual user login and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to anyone else. Please notify us immediately if you believe your password has been misused. You should always log out and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.
If you have any questions about the security of your personal information, you can contact us at data@zambia-legal.com.
Storage
Personal data collected by Zambia Legal will be stored and processed in Zambia and France at our data centres. Zambia Legal has put in place adequate mechanisms to protect personal information both when it is stored and if it needs to be transferred internationally, for example, by using the Standard Contractual Clauses as approved by the European Commission.
Retention
We will retain your personal information for as long as we deem it necessary to enable you to use our websites and Zambia Legal Products, to provide services to you, to comply with applicable laws (including those regarding document retention), to resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business as per our legitimate interests stated above. All personal information we retain will be subject to this privacy statement and our internal retention guidelines. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to data@zambia-legal.com.
Your rights and choices
Your Rights
We want you to be in control of how your personal information is used by us. Subject to local law, you can do this in the following ways:
- You can ask us for a copy of the personal information we hold about you.
- You can inform us of any changes to your personal information or if you want us to correct any of the personal information we hold about you.
- In certain situations, you can ask us to erase, block, or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information.
- In certain situations, you can also ask us to send the personal information you have given us to a third party.
Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information.
We rely on you to ensure that your personal information is complete, accurate, and up-to-date. Please inform us promptly of any changes to or inaccuracies in your personal information by contacting data@zambia-legal.com.
We will respond to your request as soon as possible, but certainly within 30 days. For more information about how you can control the collection and use of additional usage data and your communication, marketing, and advertising preferences, please see the Your Choices sections below.
We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the data protection authority in your country (if one exists in your country) or supervisory authority.
Your Choices
Zambia Legal Accounts
If you wish to access, edit, or remove profile information, change your password, close your account, or request deletion of your personal data, you can do so by logging in to your Zambia Legal online account or sending an email to data@zambia-legal.com. If you cannot access certain personal information collected by us, either via your account or directly via your Zambia Legal account manager, you can always contact us by sending an email to data@zambia-legal.com. We will respond to any request to access or delete your personal data as soon as possible, certainly within 30 days.
Additional Usage Data
You can always opt out of additional usage data collection by informing us and sending an email to data@zambia-legal.com. We will ensure that any additional usage data is removed from the data we may collect, as stated in the above additional usage data information.
You may change your preferences at any time by following the same steps.
Your communication, marketing, and advertising preferences
You can opt out of receiving direct marketing communications from us by following the instructions included in every email sent to you via the “Unsubscribe” link. By opting out of our direct marketing communications, you may still receive notifications from us about our other services, such as our magazine editions, newsletters, or job alerts. You can also opt out of these and any other email subscriptions by sending an e-mail to data@zambia-legal.com. We respect your choice, and we will stop sending you promotional emails once you unsubscribe.
Please note that regardless of your communication settings, if you purchased our product, we may still contact you regarding any specific elements of the deal, such as delivery information, payment, reports, and updates on your product.
You can adjust the amount of interest-based advertising you may receive by sending an email to data@zambia-legal.com and informing us of your choices. If you have opted out of receiving emails from us, we will not use your email for interest-based advertising activities. For more information about our use of interest-based advertising, please read our use of cookies and other technologies below.
Our Use of Cookies and Other Similar Technologies
We use cookies and similar technologies like pixels, tags, web beacons, and other identifiers to help us personalise our website for you, remember your preferences, understand how users are using our website, and help customise our marketing offerings.
Cookies
A cookie is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Zambia Legal uses both types of cookies. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. We use the following types of cookies on our website:.
- Strictly necessary cookies. These cookies are essential for you to browse our website and use its features. Without these cookies, services like subscriptions and logins cannot be provided.
- Performance cookies. These cookies collect information about how you use our websites. This data may be used to help optimise our website and make it easier for you to navigate.
- Functional cookies. These cookies allow our websites to remember the choices you make while browsing and personalise your experience. We may store your geographic location in a cookie, for instance, to ensure that we show you the website relevant to your area.
- Third-party cookies. Third-party cookies are those placed by websites and/or parties other than us. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, the Facebook Data Use Policy.
- Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived at zmabia-legal.com. To learn more about Google Analytics and your data, visit this Google webpage.
How to control cookie settings
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it will no longer be personalised for you. Some browsers offer a “Do Not Track” (“DNT”) signal where you can indicate your preference regarding tracking and cross-site tracking. Although we cannot guarantee that the technology that recognises DNT signals will work with all Zambia Legal products and services, we will only process your personal data in accordance with this statement. Below, you can learn about how to control cookie settings on popular web browsers:
Pixels
In addition to cookies, we sometimes use small graphic images known as ‘pixels’ (also known as web beacons, clear GIFs, or pixel tags). We may use pixels in our email communications to you to help us understand whether our email communication has been viewed. We also use third-party pixels (such as those from Google, Facebook, and other advertising networks) to help us provide advertising that is relevant to your interests. Learn more about our advertising and marketing activities below.
Advertising and modern marketing tools
To help more people listen to more music on Zambia Legal, we use several modern marketing tools in support of our advertising efforts.
Zambia Legal may work with third-party advertisers that use cookies and similar technologies to provide more relevant advertising about our products and services on our websites and across the internet. To provide this “interest-based advertising,” parties combine non-personal data about your online activities over time, which helps cater to the to the advertising that we deliver to you. Examples of this may include a Zambia Legal advertisement on a Facebook page, a Google-owned page such as a search results page or YouTube, or a site within Google’s advertising network. We do not share your personal information as part of this process. Where necessary, we will obtain your consent for this process. At all times, you can opt out of these personalised ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioural Advertising by visiting the opt-out pages on the NAI and DAA websites. Opting out may make the ads you see across the internet less relevant to you.
If you have opted out of receiving communications from us, we will not use your email for interest-based advertising.
How to Contact Us
If you have any questions about the use of your personal information, please email data@zambia-legal.com.
Unless otherwise stated, Zambia Legal is a data controller for personal data we collect through all of our products, websites, and services subject to this privacy statement. Our address is Lusaka, Zambia.
Changes to Our Privacy Statement
Zambia Legal may modify or update this statement when necessary to reflect customer feedback and changes in our products and services. Please review it regularly. When we update this statement, we will revise the ‘Last Update’ date at the top of the statement. If there are material changes to the statement or in how Zambia Legal uses your personal data, we will inform you either by posting a notice of such changes prior to them taking place or by directly sending you a notification. We encourage you to regularly review this statement to learn more about how Zambia Legal is using and protecting your information.
